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Privacy Policy

Last Updated: September 2, 2026

NourishFlowAi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices you have. By using NourishFlowAi (the "App"), you agree to this policy.

1. Information We Collect

1.1 Account Information

  • Email address and name — used to create and secure your account and to contact you about your account.
  • User ID — a unique identifier for your account.

1.2 Health & Fitness Data (provided by you)

  • Health profile — self-reported conditions (e.g. diabetes, high blood pressure, kidney disease), allergies, dietary preferences, goals, injuries and mobility limitations.
  • Health logs — blood glucose readings, blood pressure, heart rate, weight, meals, macros, water intake and exercise you log in the App.
  • Glucose sync — if you set up CGM auto-sync, your iPhone Shortcut sends glucose readings from Apple Health to your own account using a personal sync key that only you control. Readings are stored only in your health log and are used solely to power your personal charts, insights and optional out-of-range alerts.

We only ever process health data to deliver the features you use. Health data is never used for advertising, never sold, and never shared with data brokers or advertisers.

1.3 Camera & Photo Library

  • Camera — used, only when you tap a scan button, to photograph menus, ingredients, meals, nutrition labels, exercise machines and progress photos for instant AI analysis.
  • Photo library — used, only when you choose "Upload Photo", to select existing photos of meals, menus or screenshots.

Photos you scan or upload are sent to our AI processing partner solely to produce your analysis and are stored with your account so you can review them. You can delete any photo or log at any time. If you deny camera or photo access, the App continues to work — you can type your entry instead, or enable access later in your device Settings.

1.4 Location (optional)

  • Approximate or precise location — only when you allow it, used to find nearby stores and restaurants and to geocode your delivery address. You may enter an address manually instead.

1.5 Payment Information

  • Payments on the web are processed by Stripe. We never see or store full card numbers. We keep your subscription status and transaction history.

1.6 Order & Delivery Information

  • Name, phone number, delivery address and order contents, used only to fulfil grocery or meal orders you place.

1.7 Community Content

  • Recipes, posts, comments, direct messages and profile details you choose to share. Anything you share publicly is visible to other members.

1.8 Technical & Diagnostic Data

  • Device type, operating system, app version, error logs and performance data used to keep the App stable.

2. How We Use Your Information

  1. Provide and personalize recipes, meal plans, workouts and health insights.
  2. Log and visualize your health metrics over time.
  3. Analyze photos you scan for nutrition, menu or equipment insights.
  4. Fulfil orders and manage subscriptions.
  5. Send you notifications you have enabled (messages, friend requests, glucose alerts, service updates).
  6. Provide customer support and improve App reliability.
  7. Comply with legal obligations and enforce our Terms.

We do not use your information for third-party advertising or cross-app tracking.

3. How We Share Information

We share data only with service providers who need it to run the App, under contracts that restrict their use of it:

  • Base44 — hosting, database and authentication.
  • AI model providers — process the text and photos you submit to generate analysis. They are not permitted to use your data to train models or for advertising.
  • Stripe — payment processing.
  • DoorDash — delivery fulfilment for orders you place.
  • YouTube — recipe and workout videos (via API).
  • OpenStreetMap — address geocoding.

We may also disclose information when required by law, to protect our rights or users' safety, or as part of a business transfer.

We do not sell your personal information. We do not share health data with advertisers or data brokers.

4. Data Retention & Deletion

  • Your data is retained while your account is active.
  • You can delete your account at any time inside the App: Profile → Account Settings → Delete Account. This permanently removes your health profile, health logs, photos, saved recipes, lists, meal plans, workouts, messages, comments, friendships, public profile and glucose sync keys, cancels any active subscription and anonymizes your account record.
  • Individual logs, photos and posts can be deleted one by one at any time.
  • Limited transaction records may be kept as required by tax and accounting law.

5. Data Security

  • All data is encrypted in transit (HTTPS / TLS 1.2+) and at rest.
  • Access to your records is enforced by per-user access rules on our database.
  • Payment data is handled entirely by Stripe (PCI-DSS Level 1).

No method of transmission or storage is 100% secure; we use commercially reasonable safeguards.

6. Your Rights & Choices

  • Access & correction — view and edit your profile and logs directly in the App.
  • Deletion — delete your account in-app (see Section 4).
  • Permissions — camera, photo library, location and notification access are optional and can be changed at any time in your device Settings. Denying a permission never prevents you from using the rest of the App.
  • Health tracking — toggle blood sugar, blood pressure and macro tracking on or off in Health settings.
  • GDPR / CCPA — residents of the EEA, UK and California have rights to access, portability, deletion, restriction and non-discrimination. We do not sell or share personal data for cross-context behavioural advertising.

To exercise any right, use the Support page inside the App.

7. Children's Privacy

NourishFlowAi is not directed to children under 13. Users under 18 with medical conditions must have a parent or guardian review their health settings during onboarding. If we learn we have collected data from a child without consent, we delete it promptly.

8. Not Medical Advice

NourishFlowAi is not a medical device and does not provide medical advice, diagnosis or treatment. All health data and insights are for personal tracking and general wellness only. Always consult a qualified healthcare provider.

9. Changes to This Policy

We may update this policy from time to time. Changes are posted in the App with a new "Last Updated" date; significant changes will be announced in-app.

10. Contact

Questions or requests about privacy? Open the Support page in the App and send us a message.

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